Functional Resonance Analysis in Sociotechnical Systems
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The Functional Resonance Analysis Method (FRAM) is a method for studying complex systems, including sociotechnical systems. Outcome agnostic, it models these systems in terms of their functions, dependencies, and interactions - identifying variance in function outputs (which can be good too!) instead of a “success/failure” paradigm. This approach allows for a better understanding of how systems work and - importantly - how they interact.